Be Safe and Secure.

COVID-19 Response

To Our Policyholders,

We want you to know that we continue to have our business operations fully functional during these unprecedented trying times due to COVID-19. To expedite processing, we would like to remind our customers that should you need to make a payment, review your policy documents, report a claim or find out the status of your claim you can do so online anytime at MySafeway.com. You can also make a one-time payment on MySafeway.com.

You can also make a payment anytime using your debit or credit card on our automated payment line by dialing 888-575-3590.

You can continue to contact your agent for all your policy servicing needs.

Please stay healthy and safe. Rest assured we are here for you.

Colorado Policyholders

COVID-19 Public Health Emergency in Colorado The Division of Insurance in Colorado has issued Bulletin B-5.38:

This Bulletin directs all insurance companies issuing coverage to personal and commercial policyholders to make reasonable accommodations to prevent individuals and businesses from losing coverage due to cancellations for non-payment of premium during this unprecedented time.

Reasonable accommodations should include, but not be limited to:

  • Extension of premium grace periods;
  • Waiver of late payment fees;
  • Deferring any non-renewal underwriting actions;
  • A moratorium (suspension or postponement) on cancellations for non-payment; and, provide a continuation of coverage for any expiring policy.
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