To Our Policyholders,
We want you to know that we continue to have our business operations fully functional during these unprecedented trying times due to COVID-19. To expedite processing, we would like to remind our customers that should you need to make a payment, review your policy documents, report a claim or find out the status of your claim you can do so online anytime at MySafeway.com. You can also make a one-time payment on MySafeway.com.
You can also make a payment anytime using your debit or credit card on our automated payment line by dialing 888-575-3590.
You can continue to contact your agent for all your policy servicing needs.
Please stay healthy and safe. Rest assured we are here for you.
COVID-19 Public Health Emergency in Colorado The Division of Insurance in Colorado has issued Bulletin B-5.38:
This Bulletin directs all insurance companies issuing coverage to personal and commercial policyholders to make reasonable accommodations to prevent individuals and businesses from losing coverage due to cancellations for non-payment of premium during this unprecedented time.
Reasonable accommodations should include, but not be limited to:
- Extension of premium grace periods;
- Waiver of late payment fees;
- Deferring any non-renewal underwriting actions;
- A moratorium (suspension or postponement) on cancellations for non-payment; and, provide a continuation of coverage for any expiring policy.