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Safe & Successful

Safeway Insurance has been offering insurance for over 50 years. Established in 1959, we believe in the personal touch, with regional offices in many locations across the country.

Expanding from a Solid Base

Safeway Insurance is the largest, privately held, family owned insurance company in the United States. A career with Safeway Insurance means you become part of the Safeway family too. Most of our team have been working with us for many years and we take pride in their achievements.

We Value our People

We are always eager to hear from motivated people. So, if you are interested in a career in insurance and becoming part of our successful team, you can view our current employment opportunities listed by state below. If you see a position that interests you, please take the time to complete a short inquiry form and send us your résumé.

Alabama

Adjuster

Department:  Alabama -  Claims
Available:  1 position(s) available
Position is based out of office in Birmingham. Responsibilities include the investigation, evaluation and negotiation of non-standard auto claims. Requirements for the position include a Bachelors degree or equivalent work experience as well as 3-5 years bodily-injury claims adjusting experience. Experience investigating and analyzing insurance coverage and legal liability is also required. Strong analytical and communication skills are necessary. Qualified applicants should possess organizational skills as well as the ability to make independent decisions. Bi-lingual (English/Spanish) a plus.
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Adjuster Trainee

Department:  Alabama -  Claims
Available:  1 position(s) available
Position is based out of office in Birmingham. We have an outstanding opportunity in the Automobile Claims Department to contribute in a fast paced growing environment. We are seeking friendly, responsible and hard working individuals. We are a looking for talented and self-motivated individuals to begin their careers with us as a claims adjuster trainee. You will learn to deliver great customer service, build strong negotiation skills, and learn more about insurance laws and processes. This role has strong career development and advancement opportunities. The ideal candidate will have: • 4 year Bachelor’s Degree from an accredited university • Proficiency with technology • Self-motivated team player • Excellent communication skills • A responsible and conscientious nature • Good problem solving aptitude and ability to make independent decisions • Ability and willingness to learn quickly • Attention to detail and facts Key responsibilities include: • Quickly learn the fundamentals of claims processing including investigation, correspondence, negotiation and settlement through mentoring, self-study, and standardized classes • Answer and respond to consumer, producer, regulatory, and attorney inquiries • Handle a gradually building case load in both number and complexity • Other duties as assigned
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Underwriting CSR

Department:  Alabama -  Underwriting
Available:  1 position(s) available
Position is based out of office in Birmingham. We are looking for qualified underwriters /customer service individuals who will work with independent agents and policyholders through all facets of their automobile policies. Job Responsibilities: • Underwrite all new and renewal policies • Review all policy changes • Handle inbound calls from brokers and customers • Accept and apply payments • Handle and distribute all inbound documents via paperless imaging system • Review/work assigned company reports for various processes * The ability to work independently to plan, set priorities and organize work * Customer service experiences * Excellent oral and written communication skills * Analytical skills * Experience with software applications, Microsoft Office Suite, Internet Explorer, etc. * Supervisory experience a plus Overview of Benefits: * Competitive salary * Comprehensive Health, Prescription Drug, and Dental Insurance for you and your eligible dependents * Employer Paid Short and Long Term Disability Insurance * 401K Savings Plan * Employer Paid Life, Accidental Death & Dismemberment * 9 Paid Holidays per year * Vacation, sick and personal days
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Arizona

Underwriting CSR

Department:  Arizona -  Underwriting
Available:  1 position(s) available
This position will be based out of our office in Mesa. You’ll be responsible for answering phones and assisting agents, insured’s and lienholders with the company’s policies. We require knowledge of auto policy provisions, a pleasant phone manner and PC experience. Bilingual fluency, insurance background and customer service expertise are preferred.
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California

Currently there are no opportunities available at this location but you may still submit your resume by clicking this link.


Colorado

Currently there are no opportunities available at this location but you may still submit your resume by clicking this link.


Georgia

Adjuster

Department:  Georgia -  Claims
Available:  2 position(s) available
This position is based out of our Alpharetta office and handles a large number of BI as well as PD claims, provides customer service and analyzes liability and coverage for a negotiable settlement. Job responsibilities include investigating all claims assigned that involve coverage, liability and damages through initial phone calls to interested parties, mail, assignment of appraisers, setting up rentals and taking recorded statements. Qualified applicants must have a high school diploma, Bachelor’s Degree is preferred. A minimum of two years BI experience as well as a GA Resident Adjuster License are required. Applicants must be able to work independently and possess strong interpersonal and communication skills. Bi-lingual candidates preferred.
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Claims Supervisor

Department:  Georgia -  Claims
Available:  1 position(s) available
Responsibilities include the monitoring, training and auditing of adjusters and their files. This position will also evaluate injury claims as well as be responsible for computer training of adjusters they supervise. Requirements for the position include a Bachelors degree or equivalent work experience as well as 5 years claims adjusting experience with 2 years supervisory experience. Applicants must possess strong problem solving ability as well as communication, organizational, negotiation and computer skills. Previous experience in dealing with medical personnel as well as attorneys helpful for this position.
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Illinois

Call Center CSR

Department:  Illinois -  Corporate Call Center
Available:  5 position(s) available
Safeway Insurance Company has exceptional opportunities for full-time Bilingual Call Center Specialists at our Corporate Call Center in Westmont, Illinois. You will be responsible for receiving new loss reports on auto claims reported by telephone and recording them in the computer system, noting all pertinent information. You will be required to handle this while offering outstanding customer service, demonstrating patience and excellent telephone etiquette. Full and Part-time shifts available! Qualifications for A Successful Candidate: • Bilingual (English/Spanish) required • 1 to 2 years of prior customer service experience • Strong computer skills with the ability to simultaneously access and navigate through several computer applications. • Strong analytical, organizational, and interpersonal skills • Excellent communicational, comprehension, and listening skills. • Strong written and verbal communication skills • Ability to work in high call volume environment • Extremely detail-oriented and organized. • Ability to type 30 WPM. • High school diploma or GED • Ability to service up to 150 calls/day • Positive, friendly demeanor
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Cash Control Specialist

Department:  Illinois -  Cash Control
Available:  1 position(s) available
Our corporate office in Westmont is looking for a qualified Spanish-speaking person to fill a Cash Control position. Responsibilities will include: * Data integrity checks * Scanning and balancing payments * Taking payments via phone in English and Spanish * Monitoring and balancing daily issued and paid files * Processing all Stop pays as requested by our offices * Reconciling bank accounts * Manipulating large Excel files daily to extract necessary useful data * Developing spreadsheets for various analyses using Macros and various functions * Being a team player and assisting the team where necessary while keeping a positive mental attitude Qualifications for the position include: 1. Associate degree in business related field, Accounting or Computer Science. 2. Advanced Excel skills as well as MS Office tools required. 3. Excellent analytical skills and willingness to research and bring items to closure 4. Detail oriented, organized, and inquisitive with a positive mental attitude 5. Ability and desire to effectively communicate with team and external customers 6. Interpersonal skills and willingness to learn. 7. Insurance and or banking background preferred.
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Applications Software Developer

Department:  Illinois -  Information Services
Available:  1 position(s) available
Our corporate office in Westmont is in need of a qualified person to fill a recently opened Applications Software Developer position. In this capacity, the successful candidate will bring a proven command of web client development, and will participate in creating the UI, framework and component library for both internal facing and customer facing web applications using Microsoft technologies. The ideal candidate will possess a strong command of Microsoft Visual Studio and Microsoft programming technologies including: • ASP.NET and WebForms / MVC • C# • HTML • Java Script, AJAX and jQuery • MS SQL / Transact-SQL. • .Net Framework / .Net Core And Familiarity with: • Adobe Photoshop and Adobe Illustrator • Entity Framework • IIS • PDF creation and manipulation Responsibilities: • Develop and maintain internal, customer, and agent facing web applications • Diagnose and repair reported defects • Participate in architecture and design discussions • Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments. • Work closely with the users to ensure that all requirements are met to the user satisfaction • Write code to implement functionality and perform full testing cycle • Collaborate with developers, programmers, and designers in conceptualizing a and development of new software programs and applications. • Analyze and assess existing business systems and procedures. Requirements for the position are: • Bachelor’s Degree in Computer Science or other computer programming related degree • 1 year of development experience preferred • Proficiency with client architectures and reusable, component development and deployment • Good communication skills Overview of Benefits: • Competitive salary • Comprehensive Health, Prescription Drug, and Dental Insurance for you and your eligible dependents • Employer Paid Short- and Long-Term Disability Insurance • 401(k) Savings Plan with Match • Employer Paid Life, Accidental Death & Dismemberment • 9 Paid Holidays per year • Vacation, sick and personal days
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Quality Assurance-Business Process Analyst

Department:  Illinois -  Information Services
Available:  1 position(s) available
Information Services is searching for someone to fill a Quality Assurance Business Process Analyst position. Please note, applicants do not need to be located in Illinois. The Quality Assurance Business Analyst’s role is to assist in the implementation of software application request in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Business Systems Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments. Job Responsibilities: * Collaborate in the deployment and testing of new applications, and enhancements to existing applications. * Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. * Provide orientation and training to end users for all modified and new systems. * Provide guidance and/or instruction to junior staff members. * Review, investigate and resolve SBI items where appropriate. * Develop an understanding of business processes to assist in the development of new automated approaches to current systems and/or procedures in assigned areas. * Apply critical thinking skills supported by documented analysis for new development and problem resolution. * Work as a team member on all projects while accepting full responsibility and ownership of your work. * Ability to effectively communicate with technical and non-technical personnel. Job Qualifications: College diploma or university degree in the field of business administration, computer science, accounting, or management information systems and 5 years related work experience. Proven experience in assisting with overseeing the design, development, and implementation of software solutions, systems, or products. Extensive experience with core software applications, including SafewayXchange and associated Safeway mobile apps.
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Adjuster

Department:  Illinois -  Claims
Available:  1 position(s) available
In this role, you will guide our insureds and claimants through the auto claims process from start to finish. You will investigate and handle coverage related property damage claims to prompt, courteous and fair closure. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. DUTIES & RESPONSIBILITIES: • Work directly with internal and external customers to develop evidence and establish facts on assigned claims. • Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim. • Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims. • Honor/decline/negotiate first and third party property damage claims upon completion of coverage/policy investigation and analysis of damages and liability. Requirements for the position include a bachelor’s degree or equivalent work experience as well as 1-2 year's claims adjusting experience. Strong analytical and communication skills are necessary. Qualified applicants should possess organizational as well as computer skills in addition to the ability to make independent decisions. Bilingual skills a plus.
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Louisiana

Underwriting CSR

Department:  Louisiana -  Underwriting
Available:  2 position(s) available
This position will be assisting our agents, by phone, with regards to policies and policyholders as well as with endorsement payments and any problems they may encounter. Responsibilities also include the underwriting of new applications as well as their coding for entering into the computer. Qualified applicants should possess a high school diploma as well as data entry skills. Working knowledge of insurance or ability to learn quickly on the job is a must.
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Appraiser

Department:  Louisiana -  Claims
Available:  1 position(s) available
We are currently seeking an appraiser for Northwest territory of Louisiana. Candidate should reside in this part of the state. This position is responsible for completing damage estimates on vehicles as well as handling total loss evaluations, and self-performed market surveys. Qualified candidates should possess a High School Diploma, college preferred, as well as 2-3 years of appraising and estimating experience. Good communication, organization, and problem solving skills are necessary. Computer proficiency, knowledge of Windows, and CCC estimating software preferred. I-Car classes a plus.
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Mississippi

Adjuster

Department:  Mississippi -  Claims
Available:  1 position(s) available
Responsibilities include the investigation, evaluation and negotiation of auto claims. Requirements for the position include a Bachelors degree or 3 years claims adjusting experience. Strong analytical and communication skills are necessary. Qualified applicants should possess organizational skills as well as the ability to make independent decisions.
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Underwriting CSR

Department:  Mississippi -  Underwriting
Available:  1 position(s) available
Safeway Insurance Company is looking for a professional and qualified individual to work within our Underwriting Department. This position seeks a detail-oriented individual to perform various underwriting duties. Qualifying applicants should be a self-starter, well organized, detail-oriented, able to multi-task, possess strong computer skills along with strong customer service skills. High school diploma or above is required.
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New Mexico

Currently there are no opportunities available at this location but you may still submit your resume by clicking this link.


Tennessee

Currently there are no opportunities available at this location but you may still submit your resume by clicking this link.


Texas

Claims Clerk

Department:  Texas -  Claims
Available:  1 position(s) available
This position is responsible for maintaining an efficient flow of work within the claims office by performing such tasks as processing drafts, answering the phone, taking loss reports, maintaining files and other clerical functions. Qualified candidates should possess as High School diploma. Previous experience working within a claims department is preferred.
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Adjuster

Department:  Texas -  Claims
Available:  1 position(s) available
Our Dallas office is looking to fill an open claims position with an experienced Auto Liability Claims Adjuster. Advancement opportunities are available. Responsibilities include the investigation, evaluation and negotiation of auto claims. • Bachelor’s degree or equivalent • Minimum 10 years in the auto insurance industry • Minimum 7 years of bodily injury claim handling • Prior bodily injury claim handling involving attorneys • Prior litigation experience would be beneficial • Prior supervisory experience would be beneficial • Prior experience in Underwriting would be beneficial • Strong analytical skills • Proficient knowledge of Word and Excel • Strong organizational skills • Good communication skills • Good negotiation skills • Ability to work in a fast pace environment • Ability to work well with others • Ability to make independent decisions • Bilingual skills (Spanish/English) would be beneficial • Must possess a current Texas adjuster license
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