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Safe & Successful

Safeway Insurance has been offering insurance for over 50 years. Established in 1959, we believe in the personal touch, with regional offices in many locations across the country.

Expanding from a Solid Base

Safeway Insurance is the largest, privately held, family owned insurance company in the United States. A career with Safeway Insurance means you become part of the Safeway family too. Most of our team have been working with us for many years and we take pride in their achievements.

We Value our People

We are always eager to hear from motivated people. So, if you are interested in a career in insurance and becoming part of our successful team, you can view our current employment opportunities listed by state below. If you see a position that interests you, please take the time to complete a short inquiry form and send us your résumé.

Alabama

Appraiser

Department:  Alabama -  Claims
Available:  1 position(s) available
This position is responsible for completing damage estimates on vehicles as well as handling total loss evaluations utilizing CCC, NADA book, & self performed market surveys. Qualified candidates should possess a High School Diploma, some college preferred, as well as 2 - 3 years of appraising & estimating experience. Good communication, organization, and problem solving skills are necessary. Knowledge of Audatex as well as computer skills are a definite plus. I-Car classes a plus.
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Claims Clerk

Department:  Alabama -  Claims
Available:  1 position(s) available
This position will be responsible for taking auto claims by phone and inputting the information into the computer system. Qualified candidates should possess a high school diploma, some college preferred, as well as 2 - 3 years general office experience. The skills that are essential for this position are good phone and customer service as well as typing and computer knowledge.
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Adjuster

Department:  Alabama -  Claims
Available:  2 position(s) available
Position is based out of office in Birmingham. Responsibilities include the investigation, evaluation and negotiation of non-standard auto claims. Requirements for the position include a Bachelors degree or equivalent work experience as well as 3-5 years bodily-injury claims adjusting experience. Experience investigating and analyzing insurance coverage and legal liability is also required. Strong analytical and communication skills are necessary. Qualified applicants should possess organizational skills as well as the ability to make independent decisions. Bi-lingual (English/Spanish) a plus.
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Underwriting CSR

Department:  Alabama -  Underwriting
Available:  1 position(s) available
Position is based out of office in Birmingham. We are looking for qualified underwriters /customer service individuals who will work with independent agents and policyholders through all facets of their automobile policies. Job Responsibilities: • Underwrite all new and renewal policies • Review all policy changes • Handle inbound calls from brokers and customers • Accept and apply payments • Handle and distribute all inbound documents via paperless imaging system • Review/work assigned company reports for various processes * The ability to work independently to plan, set priorities and organize work * Customer service experiences * Excellent oral and written communication skills * Analytical skills * Experience with software applications, Microsoft Office Suite, Internet Explorer, etc. * Supervisory experience a plus Overview of Benefits: * Competitive salary * Comprehensive Health, Prescription Drug, and Dental Insurance for you and your eligible dependents * Employer Paid Short and Long Term Disability Insurance * 401K Savings Plan * Employer Paid Life, Accidental Death & Dismemberment * 9 Paid Holidays per year * Vacation, sick and personal days
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Arizona

Underwriting CSR

Department:  Arizona -  Underwriting
Available:  1 position(s) available
This position will be based out of our office in Mesa. You’ll be responsible for answering phones and assisting agents, insured’s and lienholders with the company’s policies. We require knowledge of auto policy provisions, a pleasant phone manner and PC experience. Bilingual fluency, insurance background and customer service expertise are preferred.
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Appraiser

Department:  Arizona -  Claims
Available:  1 position(s) available
This position will cover the Phoenix, AZ metro area. Responsibilities include completing estimates, preparing itemized damage appraisals, reviewing total losses and communicating with claimants, independent appraiser’s and repair shops. Candidate should be a self starter and able to work within a team atmosphere. In addition to strong communication skills, the applicant must have the ability to document clearly and be able to work at a fast pace. Job Qualifications: 2+ years of formal auto estimating experience (prior insurance carrier or auto body repair facility). Thorough understanding of automobile terminology and vehicle construction. Excellent organization skills which includes ability to multi-task and prioritize. The candidate should also have strong customer service skills and be proficient in basic computer knowledge. Bilingual Spanish/English is a plus.
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Adjuster

Department:  Arizona -  Claims
Available:  1 position(s) available
Safeway Insurance has been successfully writing automobile insurance since 1962. We are a strong stable company that is committed to exemplary treatment of our customers and employees. We provide a team-oriented working atmosphere where hard work and innovation are rewarded. We offer the opportunity to share in the company’s growth and success plus the security of an attractive benefits package. The A.M. Best Company, the most highly respected independent insurance industry analyst in the U.S., rates the Safeway Insurance Group as “A" Excellent. Our office in Mesa has the following position available in the Claims Department. Claims Adjuster: This position will handle and process auto claims involving bodily injury, property damage, uninsured motorist, comprehensive, collision, and med pay. Responsibilities include the investigation and determination of coverage, damages and liability in the non-standard auto market. Job Requirements: * 2 years experience handling automobile bodily injury claims * Bachelors Degree or equivalent work experience * Strong analytical, communication, interpersonal and desk management skills * Ability to work with minimal supervision required * Organizational skills * Ability to work at a fast pace * Ability to make independent decisions. * Bilingual skills (Spanish/English)a plus Overview of Benefits: •Competitive salary •Comprehensive Health, Prescription Drug, and Dental Insurance for you and your eligible dependents •Employer Paid Short and Long Term Disability Insurance •401K Savings Plan •Employer Paid Life, Accidental Death & Dismemberment •9 Paid Holidays per year •Paid Vacation, Sick and Personal Days annually
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California

Special Investigator

Department:  California -  Claims
Available:  1 position(s) available
Safeway Insurance Company has been successfully writing automobile insurance since 1964. We are a strong, stable company that is committed to superior treatment of its customers and employees. We provide a team-oriented working atmosphere where hard work and innovation are rewarded with advancement. We are looking for talented and motivated people to add to an already solid employee base. Our new hires will assist Safeway in fulfilling its objectives of continued steady growth with the highest degree of quality. We offer the opportunity to share in the company’s growth and profit plus the security of a top-tier benefits package. We currently have an opening for an SIU Investigator in our Monrovia office. Responsibilities include the detection, investigation and review of suspicious claims. Ensure compliance with Department of Insurance Regulations which includes on-going training of office personnel. Requirements for the position include a minimum of 5 years investigating fraudulent claims. Bachelor’s Degree and bilingual in Spanish preferred. Law enforcement experience a plus. Must be a self-starter and have the ability to work independently. Strong analytical and communication skills are necessary. Qualified applicants should possess excellent organizational skills as well as the ability to make independent decisions. We offer a competitive compensation and benefits package in a welcoming and positive work environment.
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Colorado

Currently there are no opportunities available at this location but you may still submit your resume by clicking this link .


Georgia

Adjuster

Department:  Georgia -  Claims
Available:  2 position(s) available
This position is based out of our Alpharetta office and handles a large number of BI as well as PD claims, provides customer service and analyzes liability and coverage for a negotiable settlement. Job responsibilities include investigating all claims assigned that involve coverage, liability and damages through initial phone calls to interested parties, mail, assignment of appraisers, setting up rentals and taking recorded statements. Qualified applicants must have a high school diploma, Bachelor’s Degree is preferred. A minimum of two years BI experience as well as a GA Resident Adjuster License are required. Applicants must be able to work independently and possess strong interpersonal and communication skills. Bi-lingual candidates preferred.
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Illinois

Call Center CSR

Department:  Illinois -  Corporate Call Center
Available:  1 position(s) available
Safeway Insurance Company has exceptional opportunities for full-time Bilingual Call Center Specialists at our Corporate Call Center in Westmont, Illinois. You will be responsible for receiving new loss reports on auto claims reported by telephone and recording them in the computer system, noting all pertinent information. You will be required to handle this while offering outstanding customer service, demonstrating patience and excellent telephone etiquette. Full and Part-time shifts available! Qualifications for A Successful Candidate: • Bilingual (English/Spanish) required • 1 to 2 years of prior customer service experience • Strong computer skills with the ability to simultaneously access and navigate through several computer applications. • Strong analytical, organizational, and interpersonal skills • Excellent communicational, comprehension, and listening skills. • Strong written and verbal communication skills • Ability to work in high call volume environment • Extremely detail-oriented and organized. • Ability to type 30 WPM. • High school diploma or GED • Ability to service up to 150 calls/day • Positive, friendly demeanor
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Cash Control Supervisor

Department:  Illinois -  Cash Control
Available:  1 position(s) available
Our corporate office in Westmont is looking for a qualified Spanish-speaking person to fill a Cash Control position. Responsibilities will include: * Data integrity checks * Scanning and balancing payments * Taking payments via phone in English and Spanish * Monitoring and balancing daily issued and paid files * Processing all Stop pays as requested by our offices * Reconciling bank accounts * Manipulating large Excel files daily to extract necessary useful data * Developing spreadsheets for various analyses using Macros and various functions * Being a team player and assisting the team where necessary while keeping a positive mental attitude Qualifications for the position include: 1. Associate degree in business related field, Accounting or Computer Science. 2. Advanced Excel skills as well as MS Office tools required. 3. Excellent analytical skills and willingness to research and bring items to closure 4. Detail oriented, organized, and inquisitive with a positive mental attitude 5. Ability and desire to effectively communicate with team and external customers 6. Interpersonal skills and willingness to learn. 7. Insurance and or banking background preferred.
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Applications Software Developer

Department:  Illinois -  Information Services
Available:  1 position(s) available
Our corporate office in Westmont is in need of a qualified person to fill a recently opened Applications Software Developer position. In this capacity, the successful candidate will bring a proven command of web client development, and will participate in creating the UI, framework and component library for both internal facing and customer facing web applications using Microsoft technologies. The ideal candidate will possess a strong command of Microsoft Visual Studio and Microsoft programming technologies including: • ASP.NET and WebForms / MVC • C# • HTML • Java Script, AJAX and jQuery • MS SQL / Transact-SQL. • .Net Framework / .Net Core And Familiarity with: • Adobe Photoshop and Adobe Illustrator • Entity Framework • IIS • PDF creation and manipulation Responsibilities: • Develop and maintain internal, customer, and agent facing web applications • Diagnose and repair reported defects • Participate in architecture and design discussions • Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments. • Work closely with the users to ensure that all requirements are met to the user satisfaction • Write code to implement functionality and perform full testing cycle • Collaborate with developers, programmers, and designers in conceptualizing a and development of new software programs and applications. • Analyze and assess existing business systems and procedures. Requirements for the position are: • Bachelor’s Degree in Computer Science or other computer programming related degree • 1 year of development experience preferred • Proficiency with client architectures and reusable, component development and deployment • Good communication skills Overview of Benefits: • Competitive salary • Comprehensive Health, Prescription Drug, and Dental Insurance for you and your eligible dependents • Employer Paid Short- and Long-Term Disability Insurance • 401(k) Savings Plan with Match • Employer Paid Life, Accidental Death & Dismemberment • 9 Paid Holidays per year • Vacation, sick and personal days
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Call Center Trainer/Team Lead

Department:  Illinois -  Call Center
Available:  1 position(s) available
Our Call Center in Westmont, IL has an opening for a Call Center Trainer/Team Lead. This position will handle the following duties: * Assist with inbound/outbound calls during periods of heavy activity or when not in training * Ensures staff is productive at all times. * Assist Management with monitoring inbound/outbound call volume to ensure all calls are handled in a timely and efficient manner. * Motivate and inspire team to surpass their potential. * Look constantly for development as well as continually recognize and strive for process improvement. * Ensure employees follow their schedules properly as designed. * Handle escalated calls, complaints, questions, and queries as necessary. * Facilitate cross-functional communication within employees for improved working condition. * Review rules and procedure for the call center. * Introduce all functions of the computer and applications. * Train representative on how to: a. Look up and process a claim b. Transfer calls to correct departments c. Open a claim from a police report or fax that is distributed by other states. d. Give additional training to CSR that need to refresh and improve their claims. * Other duties as assigned Job Qualifications: High school diploma plus 2-3 years of call center representative experience required. Must be organized, energetic and able to motivate employees. Must be able to meet and provide feedback to management.
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Louisiana

Underwriting CSR

Department:  Louisiana -  Underwriting
Available:  2 position(s) available
This position will be assisting our agents, by phone, with regards to policies and policyholders as well as with endorsement payments and any problems they may encounter. Responsibilities also include the underwriting of new applications as well as their coding for entering into the computer. Qualified applicants should possess a high school diploma as well as data entry skills. Working knowledge of insurance or ability to learn quickly on the job is a must.
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Mississippi

Adjuster

Department:  Mississippi -  Claims
Available:  1 position(s) available
Responsibilities include the investigation, evaluation and negotiation of auto claims. Requirements for the position include a Bachelors degree or 3 years claims adjusting experience. Strong analytical and communication skills are necessary. Qualified applicants should possess organizational skills as well as the ability to make independent decisions.
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New Mexico

Currently there are no opportunities available at this location but you may still submit your resume by clicking this link .


Tennessee

Currently there are no opportunities available at this location but you may still submit your resume by clicking this link .


Texas

PD Supervisor

Department:  Texas -  Claims
Available:  1 position(s) available
Safeway Insurance Company has an immediate opening for a Property Damage Supervisor for the Dallas, TX claims office. The ideal candidate will be responsible for overseeing all property damage operations as well as the supervision of appraisal staff. Responsibilities also include conducting field re-inspections, monitoring and controlling salvage, reviewing and evaluating staff and independent appraisals, and developing and delivering training. Team leader qualities as well as excellent verbal & written communication skills a must. Knowledge of Audatex and PCs required. Qualified candidates should possess a minimum of 5 years’ insurance experience including 3+ years of supervisory experience.
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