To Our Agents,
Please be advised that our Business Continuity Plan has been activated to minimize any operational disruption due to COVID-19.
To expedite processing for the policyholder please direct them to use Safeway’s online services via MySafeway to make a payment, review policy documents, report a claim or find out the status of a claim. Policyholders can also make a payment using the Safeway IVR automated payment line with a debit or credit card.
Please stay healthy and safe. Rest assured we are here for you.
Please see the link above to view an updated message from our CEO.